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6 steps to effective communication

Effective communication is more than just the exchange of information from sender to receiver. Communication is a complex two way process. Thoughts and feelings need to be clearly articulated and shared for mutual understanding to be achieved. It seems simple. Speak, be heard, and be understood. But ensuring that understanding is achieved is actually an art. Here are the six steps to achieving productive
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Beating Bullying – Part 4

By Darren Stevenson, Extend Director. Published in The Educator, May 2015. In this final of the four part bullying series, Darren Stevenson outlines practical strategies for the targets of bullying. It’s important to remember that the behaviour is not considered bullying if it’s an isolated incident. Bullying behaviour involves repeated attempts to cause distress, humiliation or isolation. The distress and humiliation caused can be
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Beating Bullying – Part 3

By Darren Stevenson, Extend Director. Published in The Educator, May 2015. In Part Three of this bullying series Darren Stevenson will start to explore how to manage the school yard bully. To do this, we need to understand the different types of bullying to identify the right actions. There are three main categories of bullying, and in any given situation, a target of bullying
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Beating Bullying – Part 2

By Darren Stevenson, Extend Director. Published in The Educator, May 2015. Beating Bullying – Part two In Part One of this four part series we explored the five stages of bullying. To recap, bullying starts slowly, escalating as small wins are gained. In Part Two we investigate the effects of bullying on the target and the reasons kids bully. In the early stages of
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Beating Bullying – Part 1

By Darren Stevenson, Extend Director. Published in The Educator, May 2015. Beating Bullying – Part One The long term effects of school yard bullying are hotly debated. Due to enormous variables, very few studies can provide consistent information on clear long term outcomes after school yard bullying. However, the short term outcomes are far better documented, can be extremely severe, and include low self-esteem,
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The 21st Century Workforce

By Darren Stevenson, Extend Managing Director. Published in Business First Magazine April/May 2015 edition. The modern work environment has added some new language in the last few decades. Most of the new lingo refers to the explosion of information technology in the modern era. However one new phrase that isn’t IT related is ‘working from home’.   Still not well accepted in a handful
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Helping your school community adapt to change

By Darren Stevenson, Extend Managing Director   When we’re in charge of a new initiative where success involves the buy in of others, our dream outcome is that instantly people will line up to support the cause. In reality though all change is met with some resistance. Understanding why this resistance occurs and predicting when it will occur can help us smooth the waters
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Help Wanted, Apply Within…

By Darren Stevenson. Published in Business First Magazine April/May 2015 edition.   In modern business, traditional HR techniques are becoming obsolete. We’re evolving from hiring individuals to complete tasks to establishing talented and flexible high performance teams. With more professionals opting for two or more careers in their lifetime, there’s a growing pool of people who offer multiple skills. As the younger generation moves
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How to have a great day

Humans are driven by emotions. We like to think we’re all logically driven. But when we weigh up the pros and cons of everything from buying a family home to accepting a job offer, we do so mostly through the use of our emotions. Our reactions to others and theirs to us, have a far-reaching impact both emotionally and physically. Like the exchange of
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Ten Tips for People Managers

Casey Stengel said “The key to being a good manager is keeping the people who hate me away from those who are still undecided.” It’s true that people management isn’t a popularity contest. However, to be likeable certainly doesn’t hurt. Here are some tips for management success. 1. CREATE VISION Help your team build a vision for their future. If they have a desirable
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